Privacy Policy

1a. The information we collect is provided voluntarily by our customers.

We are not intentionally collecting, storing or using any information from users who visit and browse our website. Only when a user voluntarily fills out any of three forms on the website, do we collect, store and utilise the information provided.

1a. We use analytics to track website traffic

We’ve recently added analytics to basevan.com to track overall website traffic. We do not track individual users. Please read section 5 for further details on the analytics platform we use and how we use it.

2. What we collect and why we collect it.

The information we collect is split in to three categories for ease of categorisation and comparison. The information is split by the three means of contact that we currently have on the site.

Know What You Want

https://www.basevan.com/know-what-you-want

In this form we collect the following personal information:

• First name
• Last name
• Telephone number
• Email address
• Year the user acquired their driving license.

We use the provided name and contact information to contact prospective customers regarding their vehicle request. We use the year the customer acquired their license to determine which available vehicle they can legally drive.

In this form we also collect the following non-personal information:

• Vehicle make
• Vehicle model
• Vehicle wheelbase
• Vehicle height
• Vehicle mileage
• Vehicle transmission
• Customer budget
• Description of plans for the vehicle

We use this information to find the customer a suitable vehicle from our range of vehciles currently in stock. This information is not used to identify an individual, however it is used to determine the direction of the sale between ourselves and the customer.

Buy This Van

https://www.basevan.com/buy-this-van

In this form we collect the following personal information:

• First name
• Last name
• Telephone number
• Email address

We use the provided name and contact information to contact prospective customers regarding their vehicle request.

In this form we also collect the following non-personal information:

• Vehicle make
• Vehicle model
• Vehicle registration
• Link to vehicle page

We use this information to identify the vehicle that the customer is interested in. This information is not used to identify an individual, however it is used to determine the direction of the sale between ourselves and the customer.

Book A Visit

https://www.basevan.com/book-a-visit

In this form we collect the following personal information:

• First name
• Last name
• Email address

We use the provided name and email address to contact prospective customers regarding the date and time they’ve booked to visit.

3. How we collect and store data.

https://www.salesmate.io/best-crm-software/

We use Salesmate CRM to collect and store the data from the enquiries we receive via our website. We use Salesmate Web Forms to create the contact forms listed in ‘2. What we collect and why we collect it’, above. These Web Forms are directly linked to our CRM, which means no data is stored on our website and is instead passed directly to Salesmate.

4. We will not give away, rent or sell your data.

The data we collect through the website via Salesmate Web Forms will not be given away, rented or sold to any third parties. We use this data solely to aid us with the sale of our vehicles.

6. Contact us by phone or email if you do not wish us to collect, store or use your information.

Any visitors to the website who do not wish for us to collect or hold their information, can contact us by phone and email to remove their information.

Email: info@basevan.com

Phone: 01335 216811